Total Quality Management

The International Organization for Standardization (ISO) defines TQM as:

“TQM is a management approach for an organization, centered on quality, based on the participation of all its members and aiming at long-term success through customer satisfaction, and benefits to all members of the organization and to society.”

Great definition!  Now what does it mean?  This blog will look at what TQM is, what its parts are, how it’s made up, etc. It will also provide links to TQM as it relates to Enterprise Resource Planning (ERP), Materials Resource Planning (MRP), Manufacturing Execution Systems (MES), etc.

I have a fairly new job, and part of that job is to find information about TQM and how it relates to the manufacturing environment.  So as I do the research, I’ll be posting some of the info that I’ve found.  Hope that you enjoy it.

And to quote Monty Python, “And now for something completely different”, here’s a link to the Community Hopper.

I’m also doing a blog about Agile Manufacturing.   Check it out.

Thanks,
Hal Hamer